FAQ

  • Q: What is the price terms?

    A: Our standard price term is FOB Keelung Taiwan in USD.

  • Q: Where is the shipping port?

    A: Keelung Port, Taiwan

  • Q:  What is the payment Term?

    A: 30% T/T in advance to confirm orders. 70% T/T CAD (Cash against the documents) after the shipment. (Air shipment: 100% payment in advance) We Dont'T accept L/C, D/A, D/P, Consignment or Cash.

  • Q: What is Hushan's bank account?

    A:  Note: NEVER transfer money to bank accounts outside of Taiwan, or to bank accounts NOT under Hu Shan's name. Our bank account will always be: (1) Under the name: Hu Shan Autoparts Inc. (2) Located in Taiwan We will NOT email you asking you to transfer money to a different bank account. Please be VERY careful as there are many HACKERS out there.

  • Q: How to place order?

    A: Please fill up your company profile(download file)and email us to set up your account in our system. Please send us your inquiry including HUSHAN part numbers and quantity. We will send you a formal PI in 48 hours.

  • Q: Where are your products made and manufactured?

    A: Most of our parts are made in Taiwan.

  • Q: What is your warranty?

    A: 3 years-Limited Warranty. This limited warranty does not cover failures due to abuse or accidental damage.

  • Q: What if I receive defective or incorrect products?

    A: Please email us photos of these defective or incorrect products. We will provide replacement, refund, or credit to your account.

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